Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | top-notch professional support
Phenomenal, top-notch professional support in working with Cynthia. Gracious, terrific attention to detail -- thanks!
Carmen Hathaway, Portage la Prairie, MB | Fantastic Frames
like always the quality of your frames is fantastic!
great attention to detail and prompt shipping.
Thank You!
Glenn, Toronto | frustrated...
I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA |
Canvas Prints
Fine Art Printing
Framed Prints
Plaque Mounting
Fabric Printing
Metal & Wood Prints
Plexi Face Mount
Print & Dry Mounting
Cityscape Prints
Greeting Cards
Classical Art Prints
AGP Galleries
Custom Picture Frames
Canvas Floaters
Wood Frames
Metal Frames
Canvas Transfer
Custom Stretcher Frames
Custom cut MatBoards
Custom Plexi Cuts
Custom Size Boards
Pre-Cut Boards
Framing Hardware
Upload Your Photos
Ideas Gallery
How it works? 
Artwork Scanning
Laser Engraving & Cut
Coffee Mug Prints
Acrylic Blocks
T-shirt Prints
Handmade Oil Paintings
All Products
Custom Artist Canvas
Custom Size Wood Panels
Canvas Stretching Services
Resources
DoveTail Guide
Aluminum Bars
Wood Panels
Stretcher Bars
Easels & Display
Resin Coatings
Cork Rolls/Sheets
Resin On Canvas
Price Calculator
Gift Certificates
Collages on Canvas
Word Cloud Design
Photo Mosaics
Image Effects
FAQs
Pro Accounts
Artist Gallery Program
Corporate Art
Contact KeenART
Turnaround time
Shipping
Rush Orders
