All the best! Dear Diana,
I MUST write this and commend your company for an excellent experience I just had with you. I bought a painting from an artist in the UK not knowing that it would be un-stretched from it's original frame and shipped to me simply rolled up in a tube. I'd never heard of such in all the paintings I've purchased over the years. After calling and visiting several companies that might re-stretch it near me, no one would touch it because it had been stretched and wouldn't take the responsibility. I believe Artfinder, whom I purchased it through, found your company in BC, some 2000 plus miles away from Ohio.
I then called you direct, and you immediately welcomed the challenge, quoted me a very fair price, arranged the entire project for me in minutes. I shipped it to you, you re-stretched my painting perfectly. There is no way you can tell it has been reworked. Plus, you carefully put black tape completely around the back frame, and installed screws and a hanging wire, along with pads at the bottom for protection. All I might add were a surprise and very welcomed. You then wrapped it in a custom made box with proper banding, and shipped it back to me in a very short amount of time. Another surprise was FedEx shipping was only $19.00. All I had to do is unwrap it, put a nail in the wall and hang and begin enjoying it.... FINALLY! I struggled with this prior to discovering Keen Art Media for far too many hours.
I want to personally thank you for your service, expertise, and professionalism in making this crazy ordeal come to such a wonderful, (and peaceful), happy ending. Wishing you and your fine company continued success. I will use and recommend you at any time of need.
All the best!
Randall
, | Such amazing print quality... Such amazing print quality, framing quality, and truly unreal customer service. I was so grateful with their speedy replies to my (many) emails as I tried to get two pictures of different sizes properly cropped to print as a set. Above and beyond what I would have expected, especially since I had ordered using a Groupon. I would recommend to anyone looking for a way to jazz up a regular print or create a beautiful gift.
Amy B, Calgary | it is awesome! Hi! I just wanted to let you guys know that I received my order (last week?) or so, and it is awesome! I think it looks amazing - you have done a wonderful job! Colors look more vivid than I expected. I would not hesitate to do it again. Thank you thank you!
Chris, | Got the lit two days ago, nice kit, but the two center bars are about an inch and 1/4 too long
Tom B., |