I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Appreciate it enormously... Thank you so much for the beautiful canvas of the pic of my Sunset in Oz.... I will have happy memories of my beautiful trip every day when I wake up...it's already on my bedroom wall.
Thanks for the excellent and quick service.
I will not hesitate to place more orders with you!
Once again thanks for keeping my memories alive!!
Appreciate it enormously...
Sue, | excellent quality The frames arrived safely last Wednesday. They are of excellent quality and should be just right for their intended use.
John, | Well! Hello again. The canvas arrived and is in the school. I cannot thank you enough for working with me on this, and you are my "go to" for all future projects of this size. I'll be sure to save all of my future cellphone pictures as large files! You've been accommodating and so easy to work with (and encouraging, when I thought this would never happen). The canvas has received enthusiastic approval from the kids...and that's what is most important. It's fabulous. Thanks again!
Alva, |