I ordered a Standard Plaque Mount and they shipped me a FLOAT MOUNT. I called to talk to them about returning for a refund. The Manager (Azda of which I could not hardly understand) said I had to pay for the shipping back to them and they would not refund till they received their mess up back. I am a little preturbed about this considering IT\\\'S THEIR SCREW UP! I am NOT saticfied AT ALL!
Carrie, Farwell | excellent picture framing Just wanted to say that the framing was excellent. The attention to detail and the neatness of the end product is simply superb. You and your staff are to be commended. Your commitment to the customer and the pride you take in your work is much appreciated. Thank you!
Bezen Khan, | It was absolutely a pleasure to deal with this company. I appreciate his professionalism and knowledge. He was very helpful, shipping was right on and quality of product very good. 100 % recommend this company.
Nazila, | Thank you but! I received the four linen liners I ordered a few weeks ago. Thank you. They were just as I had asked for and shipped in a timely fashion. Only one issue - LL487 - White with Gold Lip - there was some damage to the frame (small nick in the white part as well as the gold) that was repaired. I was somewhat disappointed with that as I expected to see flawless work. This will show. I will not be sending it back but just wanted to let you know that professionalism is important. I can send a photo if you need to see it.
KeenART: We will send a replacemnt.
Judy S., |